For hotels, clinics & labs

From clicks to conversation.

  • Select dates
  • Choose room
  • Add guests
  • Enter details
  • Upload ID
  • Card number
  • Submit

Your guests don't want forms. They want to ask a question and get an answer. Niyati answers on WhatsApp and books the room, collects the ID and takes the payment in the same chat.

Chat on WhatsApp
Your channel, your language

Meet your customers where they already are.

No app to download and no portal to learn. Niyati picks up the conversation wherever it starts and keeps one history per guest or patient.

  • One conversation, many doorsA guest who starts on your website and continues on WhatsApp is still one guest, with one record.
  • Speaks like your customers doEnglish, Hindi or Hinglish. Niyati replies in the language the guest uses.
  • Start today on our numberUse Astra's verified WhatsApp number from day one. Move to your own number later and keep every chat.
How Niyati thinks

One supervisor. Three teams. A specialist for every job.

Every message reaches Niyati first. She passes it to the right team: sales, hospitality, or clinics and labs. That team hands it to the specialist who knows that one job best.

Max 3 levels deepSpecialists never exceed their caller's permissionsEach business has its own teamHands off to a named human
Integrations

Plugs into the tools you already pay for.

Messaging, payments, calendars, booking sites and the leading AI models, all connected behind one conversation.

● Live● Coming soonHover to pause
Trust, built in

Guardrails you can actually see.

The AI model works with placeholders, not your guests' details. Nothing risky happens without a check. Here is what happens to every message.

Names: from your records and Presidio name detection Phone, email, UPI, card, Aadhaar, PAN: by pattern The placeholder map exists only for that one request

ID documents stay with your staff

A photo of an Aadhaar card or passport can't be masked, so it is never sent to the AI at all. It is filed for a person to check.

Asking nicely isn't permission

Before Niyati acts, the system checks who is asking and what they're allowed to do. That check is in code, not in the AI's instructions, so a guest can't talk their way past it.

Honest, or it doesn't send

If a reply promises a person who wasn't assigned, claims success after a failure, or shares a payment link that was never created, it is stopped and rewritten. If it still isn't true, a person takes over.

Checked before it leaves

The final check before a message goes out blocks Aadhaar, PAN and card numbers, passwords and keys, and any placeholder left in the reply. A blocked message is never sent.

Needs your approval
Refund ₹3,200 to Rohan Mehta for a cancelled night
Waiting for owner

You approve what matters

Refunds, campaigns and anything sensitive wait for your approval. Niyati prepares them, and you decide.

Every action and AI call on record

Each booking and change is logged with who did it and when. Each AI call is recorded too: what was sent, what came back, and whether anything slipped through unmasked.

Not used to train anyone's AI

AI requests go only to hosts that don't store your data or train on it. And even those hosts see only placeholders.

Encrypted, field by field

Every business gets its own encryption key. Names, phone numbers, IDs and notes are encrypted one field at a time and stored in India.

Your data stays yours

Each business runs in its own sealed workspace with its own key. No business can see another's data, including ours.

Opt-outs are always honouredDeal stages follow rules, not the AIReply limits per conversationSpecialists never exceed their caller's permissions
Pricing · all prices include GST

Which one catches your eye?

Start with WhatsApp and add channels as you grow.

Commit for 6 months and get 1 month free. Commit for 12 months and get 2 months free.

Say hello. She's already awake.

Chat on WhatsApp
Contact us

Prefer to talk to a person? We're here too.

Message Niyati any time on WhatsApp, or reach the Astra team by phone or email.

Phone & WhatsApp+91 70004 26674
Chat
QR code that opens a WhatsApp chat with Niyati at +91 70004 26674
Scan to chat on WhatsAppPoint your phone camera here. WhatsApp opens with “Hi Niyati” ready to send.